Quality Assurance

MCS security’s highly selective recruitment processes, intensive training and development pathways, robust management systems and highly experienced supervisory and management team are aligned to exceed client expectations.

All security staff employed by MCS Security are required to hold a Certificate II in Security Operations for Security Officer”, events security staff,  “Certificate II in Security operations for Crowd Controller

A registered training organisation, additional qualifications for specific roles include Responsible Service of Alcohol certificate & Working with Children cards.

Our staff are the heart and soul of our company. The way in which they conduct themselves in and out of uniform attests to the professionalism of our business.

To deliver the high standard of service that our clients deserve, each and every security guard is focused on customer service for the client and the client’s customer.

Our employees’ extensive training in the following areas ensures exceptional servicing for all your security needs:

  • Security Management
  • Incident and report writing
  • Public relations
  • Customer service
  • First aid
  • Security alarm systems operation
  • Court procedures
  • Occupational Heath and Safety
  • Radio procedures
  • Fire protection
  • Risk analysis
  • Surveillance
  • Bag and vehicle search procedures
  • Crime scene management and protection

The world’s best practices in guarding and patrolling are continually assessed and implemented into our procedural operations for the benefit of our clients, staff and company. Any employee who fails to meet our high standards is withdrawn from site.


MCS Security
Focused on providing the best security guards and crowd controllers in the industry