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Hi Paul

On behalf of Charter Hall South Hedland Shopping Centre management I would like to commend the onsite security staff for their over and above performance in the past week in dealing with the floods and the aftermath.

A member of our senior management team was on site during this time and she was blown away by how the MCS security team clubbed in with the OCS Cleaners and took control of the situation, nothing was a problem as it never is with your team.

It is comforting to know that we have MCS to support us in the event of such situations and your constant support is much appreciated by the WA team.

Please pass on or appreciation to your staff and I will be seeing them in 2 weeks when I will personally thank them also

Martin Forde

Operations Manager

Hi Paul and Rachael,

I would just like you to be aware of a situation we have just had at the shopping centre. Due to Keelans training, he performs regular toilet checks unlike many other guards. Upon checking the toilets today at around 3.20pm he noticed a foot coming out of the far cubicle. He then went in and upon further inspection found a non responsive man slumped over the toilet. He then called for assistance from myself and my cleaner he also started CPR.  I can assure you this gentleman was dead from a Heroin overdose. Between Keelan and my cleaner, this man was brought back to life. Paul this is a huge compliment to your training procedures and is exactly the level of guard experience we need on our sites. Please ensure that Keelan receives the accolades he deserves as he has saved a life today.

Nick Magro

Centre Manager

Erceg Management

nib Stadium Customer Service Satisfaction Western Force 2018

Sarah Brown

Event Manager

Venues West

Hi Jenny.

Just wanted to pass on some good feedback from our managers regarding some of the officers who work with us.  While Anil Kumar doesn’t work with us very often, one of our Front of House Managers reported last night that he was a great Security Guard for the venue, and said he would like it if he could have more shifts here.  Both Idris Hamid and Victor Calabrese also receive lots of praise from managers, also give Dan a mention he was such a huge help during the serious first aid incident we had last year.  He truly helped to preserve the life of the patron concerned.

Joe Moore

Acting Events Supervisor

State Theatre Centre of WA

PCWA+2017+Awards+Low+Res +0104+ +2824

Property Council Awards Proudly Sponsored by MCS Security 22nd September 2017